Terms of service

Welcome to livoraverse.com. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Overview

This website is operated by Livoraverse. Throughout the site, the terms “we”, “us” and “our” refer to Livoraverse. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian

We reserve the right to refuse service to anyone for any reason at any time.

3. Store Information

Store Name: livoraverse.com
Category: Health & Beauty
Business Email: livoraverse@gmail.com
Address: Vill+PO - Parsuli, P.S. Jamboni, District - Jhargram, West Bengal, India
PIN Code: 721503
GST No: 19CLMPB3744D1Z7

4. Products and Services

We specialize in Health & Beauty products, including but not limited to:

  • Skincare items
  • Cosmetics
  • Personal care products
  • Wellness and beauty essentials

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

We make every effort to display product details accurately, including descriptions, images, and pricing. However, we do not guarantee that all information is error-free.

5. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to:

  • Modify prices at any time without prior notice
  • Cancel orders in case of incorrect pricing due to technical errors

Accepted payment methods may include:

  • Cash on Delivery (COD)
  • Debit/Credit Cards
  • UPI and digital payment methods

Orders will only be processed after successful payment confirmation (except COD orders).

6. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order at our discretion. This may happen in cases such as:

  • Product unavailability
  • Errors in pricing or product information
  • Suspicious or fraudulent activity

If your order is canceled after payment, the amount will be refunded to your original payment method within a reasonable timeframe.

7. Shipping and Delivery

We aim to deliver your products in a timely and efficient manner.

  • Delivery timelines may vary based on location
  • Delays may occur due to unforeseen circumstances such as weather, logistics, or government restrictions

We are not responsible for delays caused by third-party courier services, but we will assist in resolving any delivery issues.

8. Returns and Refunds

Our return and refund policy is designed to ensure customer satisfaction.

You may request a return or replacement if:

  • You receive a damaged or defective product
  • You receive the wrong item

Conditions for returns:

  • Request must be made within a specified time (usually 5–7 days of delivery)
  • Product must be unused and in original packaging

Refunds will be processed after product inspection and approval.

9. User Responsibilities

By using our website, you agree:

  • Not to use the website for illegal or unauthorized purposes
  • Not to violate any laws or regulations
  • Not to upload or transmit malicious code, viruses, or harmful content

You are responsible for maintaining the confidentiality of your account and password.

10. Accuracy of Information

We strive to provide accurate and up-to-date information. However:

  • We do not guarantee that all information is complete, current, or error-free
  • Any reliance on the material is at your own risk

We reserve the right to correct errors or update information at any time.

11. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for:

  • Content on third-party websites
  • Privacy practices of those websites
  • Any damages or losses related to third-party services

You should review their policies before engaging with them.

12. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics

is the property of Livoraverse and is protected by applicable copyright and trademark laws.

You may not reproduce, copy, or exploit any content without written permission.

13. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted or error-free.

In no case shall Livoraverse, its owners, employees, or affiliates be liable for:

  • Any direct or indirect damages
  • Loss of data or profits
  • Health reactions from product usage (customers must check ingredients before use)

All products should be used as per instructions and at your own discretion.

14. Health Disclaimer

Since we deal with Health & Beauty products:

  • Results may vary from person to person
  • Products are not intended to diagnose, treat, cure, or prevent any disease
  • Always perform a patch test before using skincare products

If you have any medical condition, consult a healthcare professional before use.

15. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

We are committed to protecting your personal data and maintaining confidentiality.

16. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.

It is your responsibility to check this page periodically for changes. Continued use of the website after changes constitutes acceptance.

17. Termination

We reserve the right to terminate or suspend access to our website without prior notice if:

  • You violate these Terms
  • We suspect fraudulent or harmful activity

All provisions of the Terms which should survive termination shall remain in effect.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in West Bengal.

19. Contact Information

If you have any questions regarding these Terms, you may contact us:

Email: livoraverse@gmail.com
Address: Vill+PO - Parsuli, P.S. Jamboni, District - Jhargram, West Bengal, India, PIN - 721503

20. Entire Agreement

These Terms of Service constitute the entire agreement between you and Livoraverse regarding the use of our website and services.

Final Note

By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.