Privacy policy
Effective Date: 29/03/2026
Welcome to Livoraverse.com. Your privacy is extremely important to us, and we are committed to protecting your personal information while providing a safe and secure shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our Health & Beauty products.
1. Introduction
Livoraverse.com (“we,” “our,” or “us”) operates as an e-commerce platform specializing in Health & Beauty products. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
If you do not agree with this policy, please do not use our services.
2. Information We Collect
We collect different types of information to provide and improve our services.
2.1 Personal Information
When you interact with our website, we may collect personal details such as:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Postal Code (PIN Code: 721503)
- Payment Details (processed securely via payment gateways)
2.2 Non-Personal Information
We may also collect non-identifiable data such as:
- Browser type and version
- IP address
- Device type
- Pages visited and time spent
- Referral URLs
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Remember your preferences
- Analyze website traffic
- Improve our services
You can disable cookies through your browser settings if you prefer.
3. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and fulfilling orders
- Providing customer support
- Sending order confirmations and updates
- Improving website performance and user experience
- Personalizing content and offers
- Preventing fraudulent transactions
- Complying with legal obligations
4. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data with:
4.1 Service Providers
We may share information with trusted third parties such as:
- Payment gateways
- Shipping partners
- Website hosting providers
These parties only access necessary data to perform their services.
4.2 Legal Requirements
We may disclose your information if required by law or if necessary to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or illegal activities
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Secure Socket Layer (SSL) encryption
- Secure payment gateways
- Restricted access to sensitive data
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Once no longer required, your data is securely deleted.
7. Your Rights
As a user, you have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data
- Opt-out: Unsubscribe from marketing communications
To exercise your rights, contact us at: livoraverse@gmail.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before providing any personal information.
9. Children's Privacy
Livoraverse.com does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will delete it immediately.
10. Payment Information
We do not store your full payment details. All transactions are processed securely through trusted payment gateways that comply with industry standards.
11. Marketing Communications
With your consent, we may send you:
- Promotional emails
- Special offers
- Product updates
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
12. Cookies Policy
Cookies help us:
- Understand user behavior
- Improve website performance
- Deliver personalized content
Types of cookies we use:
- Essential cookies
- Performance cookies
- Marketing cookies
You can manage cookies through your browser settings.
13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
We encourage you to review this policy periodically.
14. Contact Information
If you have any questions about this Privacy Policy, you can contact us:
Store Name: Livoraverse.com
Business Email: livoraverse@gmail.com
GST Number: 19CLMPB3744D1Z7
Address:
Vill + P.O - Parsuli
P.S - Jamboni
District - Jhargram
West Bengal, India
PIN Code - 721503
15. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
16. Additional Information for Transparency
At Livoraverse.com, we believe in transparency and trust. We ensure:
- Fair data usage practices
- Clear communication
- Ethical business operations
We continuously work to improve our privacy standards to serve you better.
17. Grievance Officer
In accordance with applicable laws, you may contact our grievance officer for any concerns:
Email: livoraverse@gmail.com
We will respond to your concerns within a reasonable time frame.
18. International Data Transfers
If you access our website from outside India, your information may be transferred to and processed in India. By using our services, you consent to such transfers.
19. Security Breach Notification
In case of a data breach, we will:
- Notify affected users promptly
- Take necessary corrective actions
- Comply with applicable legal requirements
20. Final Statement
Your trust is important to us. Livoraverse.com is committed to safeguarding your personal information and providing a secure online shopping experience in the Health & Beauty category.
Thank you for choosing us.